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Classes and Events

Reference Resources and Services

The Reference Resources and Services track presents participants with the opportunity to refine their existing reference skills like reference interviewing and to update their knowledge of print and electronic reference sources. Each session will be highly interactive and incorporate the specific needs and objectives of the individuals attending.

Below is a list of events included in this training track:

20 Questions: Ready Reference (Live Online)

Foundations of Reference Service for Non-Librarians (Live Online)

Google > More > Even More: Tools for Librarians (Live Online)

Introduction to Reference Skills (Live Online)

Managing Student Assistants in Academic Libraries (Live Online)

Marketing Your Library Reference Service (Live Online)

Practical Approaches to Information Literacy

Providing Excellent Customer Service with Virtual Reference (Live Online)

Quality Reference Service

RSS and Other Internet Feeds in the Library: Making Content Convenient (Live Online)

The Resource Sharing Detective: Citation Tracing (Live Online)