Privacy Policy

LYRASIS recognizes and appreciates the importance of responsible use of information and is committed to protecting the privacy of our members and other contacts. We will not disclose personally identifiable information about a user to a third party without the users consent unless required by law, except as delineated in this policy.


  1. User: is the individual using the website or web portal (My LYRASIS).

  2. Site: LYRASIS website, i.e.,

  3. Personally Identifiable Information: is any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This information includes, but is not limited to, your first name, mailing address, email address, employer, and telephone and facsimile numbers.

  4. Cookie: is a small amount of data that is transferred to your browser by a Web server and can be read only by the server that gave it to you. It functions as your identification card and enables LYRASIS to deliver interactive content. It cannot be executed as code or deliver viruses.

  5. Third Party Vendor: is the organization providing the products or services delivered through LYRASIS.

Entities Collecting Personal Information

Personal information on this site is collected and maintained by LYRASIS. The site contains links to other websites at which personal information may be collected. In such i​nstances, the collection and use of your personal information will be governed by the privacy policy applicable to that website. LYRASIS is not responsible for the privacy practices governing other websites.

Changes in Privacy Policy

All personal information that we collect and maintain will be subject to the Privacy Policy in effect. LYRASIS reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of significant changes on the home page of the LYRASIS site or by notifying Users via email or conventional mail.

Collection of personal information

As a visitor to this site, you can engage in most activities without registering and providing any personal information. For some web-based activities, LYRASIS may ask you to register and provide certain information about yourself. It is completely optional for you to engage in these activities. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide mandatory data for a particular activity, you will not be able to engage in the online activity. If you elect not to use this website or web portal (My LYRASIS), those functions can still be completed by contacting LYRASIS.

When you use the site, LYRASIS may also collect certain technical and routing information about your computer to facilitate your use of the site and its services. We will not connect your browsing behavior with any of your personal information.

Use of personal information

LYRASIS collects and uses your information in order to record and support your participation in the activities you select and to communicate to you the benefits of membership, including announcements of new products and services available from LYRASIS.

There are instances in which LYRASIS may distribute your personal information. LYRASIS may provide your personal information, if necessary and in LYRASIS' good faith judgment, to facilitate and transact business on your behalf with third party vendors; to comply with laws or regulations of governmental or regulatory body or in response to a valid subpoena, warrant, or order; or to protect the rights of LYRASIS or others.

LYRASIS may collect information about the use of the site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. LYRASIS may use this aggregate, non-identifying statistical data for statistical purpose.

Except in the particular circumstances described in this Privacy Policy, LYRASIS will not provide or sell your name or any other personally identifiable data to other companies or organizations without your consent.

Protection of personal information

Personal information that you provide resides on a secure server. This server is accessible only to selected LYRASIS personnel and contractors via password.

LYRASIS may also require user passwords as a component of our security. It is the user’s responsibility to protect active passwords and not share this information with other individuals. If you feel your password has been jeopardized for any reason, please take appropriate and reasonable measures to change your password immediately.

Please note that any information you post to an email list is available to all persons accessing that list.

Use of cookies

When you visit this site, you can browse the site and access important information without revealing your identity. In order to improve our site, we use “cookies” to track your visit. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the option to accept or reject it. For some Web pages that require authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages. Should you experience difficulty accessing the LYRASIS site, please contact the LYRASIS Help Desk.

While LYRASIS uses cookies to track your visit to, and our web servers automatically log the IP/Internet address of your computer, LYRASIS does not use this information to identify you personally. 

Credit Cards

Any credit card information you provide to purchase goods or services is secure and used only for your intended purpose. LYRASIS does not retain credit card information after the card has been successfully billed for the authorized transaction. 

Updating personal information

You have the right to access and correct your personal information at any time. You may access and correct your personal information electronically, in writing, or by calling LYRASIS:

Email LYRASIS Support

1438 West Peachtree Street NW, Suite 200
Atlanta, GA 30309-2955

Telephone number: 800.999.8558


Should you wish to not receive communications, such as email announcements about LYRASIS programs, educational services, and other products and services, please email LYRASIS Support.

Privacy-related inquiries and complaints

LYRASIS takes its users’ privacy concerns seriously. If you believe that LYRASIS has not complied with this Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to LYRASIS at the address indicated above. We will investigate your inquiry or complaint promptly.​​​