Change in VUCA Times: From Change Management to Change Readiness

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Librarians from all sectors in the profession know about change management. There is a plethora of literature and conference presentations devoted to advice on how libraries can better achieve change by applying one of multiple management models. While a well-thought out change management process can alleviate some of the pain points staff experience, this workshop communicates another approach that puts the focus on readiness rather than management.

This ninety-minute webinar introduces participants to change readiness, a set of practices in which staff develop a new change mindset that shifts the focus from treating every change as a static event that must be managed in order to be accepted and implemented to one in which staff accept that change is a constant, regular practice of the VUCA (volatile; uncertain; complex; ambiguous) environment in which we now exist. Attendees will explore change readiness practices such as:

  • Thinking like a futurist
  • Cross-boundary networking
  • Strategically managing ambiguity
  • Uncovering patterns
  • What if questions

This webinar employs activities to engage attendees with change readiness practices that contribute to the development of the mindset.

At the end of the session, participants should be able to:

  • Recognize differences between change management and change readiness in order to better apply both for library management and leadership.
  • Acquire strategies for becoming change ready in order to develop the change ready mindset.
  • Become an asset to the library by working with colleagues to develop a culture of change readiness.

Instructor: Steven Bell

Steven J. Bell is the Associate University Librarian for Research and Instructional Services at Temple University. He writes and speaks about academic librarianship, learning technologies, library leadership, higher education, open learning content, design thinking and user experience. He currently writes at Designing Better Libraries, a blog about design thinking and library user experiences. He authors weekly columns for Library Journal Academic Newswire, "From the Bell Tower" and "Leading From the Library". He is co-author of the book “Academic Librarianship by Design” and editor of the book “Crucible Moments: Inspiring Library Leadership”. Learn more at

Academic library: 4 year and graduate; Academic library: 2 year; Special Library; Public Library; Government Library

This class is designed for individual participation; each individual must register.

Time: All live online classes are in Eastern time.

Please see Technical Requirements for online classes and events.

You may register using one of two methods:

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    Click on "Register" above.
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    Print out the registration form and fax it to LYRASIS at 404.892.7879.