Creating a Culture of Information Security in Your Library

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Information security and privacy are key concepts for librarians to understand in order to protect their patrons. Library decision makers should understand the various ways their decisions can affect the privacy landscape in their organization. In this class, you will learn why privacy is important and how to help your patrons protect theirs, no matter what kind of decisions you make at your library. In this session, we will talk about how to manage vendor relations in order to ensure they are working to protect your patrons’ privacy as well as how to create a culture at your library that emphasizes the importance of every staff member’s actions to protect patron privacy at all times.

Learning Outcomes

By the end of this class, students will be able to:

Improve your library’s requirements of your vendors and their privacy practices
Construct a culture of privacy at your library
Create or evaluate privacy policies and be able to perform a privacy audit appropriate for your position at the library
Understand the role of the board, the administration and the staff in information security for patrons
Explain how privacy affects equity of service and why it matters to patrons


Robin Hastings is the Library Services Consultant for the Northeast Kansas Library System (NEKLS). In that capacity, she provides technology and consulting on library services to 40+ libraries in the NEKLS region as well as providing management for several state-wide services in Kansas. She has presented all over the world on Cloud Computing, Project Management, Disaster Planning and many other topics. Robin is the author of 4 books on library-related topics as well as several articles in library-related journals.

State library and/or archives agency; Network/consortia; Public Library; Academic library: 4 year and graduate; Special Library; Museum; Academic library: 2 year; Archives; Historical Society / Site; Special Collections
This webinar is presented in Eastern time.