Design Think Your Way to a Better Library

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This two-hour webinar introduces participants to design thinking through the exploration of a process that begins with an empathic approach to problem finding that leads to a thoughtful solution. Attendees will gain familiarity with the different phases of the design thinking process through examples of how they are applied in a library environment. While there are other methods leading to decisions for making libraries better, design thinking lends itself to staff engagement opportunities for collaborative problem finding and solving.

Attendees will spend the first segment of the webinar learning the phases of the design thinking process through a video presentation (viewed in advance) that examines the work of a design team. This is used to introduce the six phases of the design thinking process. Examples of applications in libraries are used to reinforce how design thinking is applied in practice. In the second segment attendees are introduced to the mechanics of developing a design challenge. This involves resources to structure and conduct the challenge at your library. This webinar makes use of several activities common to design thinking education.

Instructor: Steven J. Bell

Steven J. Bell is the Associate University Librarian for Research and Instructional Services at Temple University. He writes and speaks about academic librarianship, learning technologies, library leadership, higher education, open learning content, design thinking and user experience. He currently writes at Designing Better Libraries, a blog about design thinking and library user experiences. He authors weekly columns for Library Journal Academic Newswire, "From the Bell Tower" and "Leading From the Library". He is co-author of the book “Academic Librarianship by Design” and editor of the book “Crucible Moments: Inspiring Library Leadership”. Learn more at

State library and/or archives agency, Academic library: 4 year and graduate, Academic library: 2 year
Registrations for this class must be received at least one week before the class date. Registrants should receive an email offering detailed login and setup instructions. Please call 800.999.8558 if you do not receive this email at least three days before the class. This class is designed for individual participation; each individual must register.

Time: All live online classes are in Eastern time.

Please see Technical Requirements for online classes and events.
You may register using one of two methods:

    Register Online
    Click on "Register" above.
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    Print out the registration form and fax it to LYRASIS at 404.892.7879.