photo John Herbert, Senior Director of Technology and Innovation
John Herbert, Senior Director of Technology and Innovation, leads our Digital Technology Services. He served as the Head of Digital Ventures and Program Director for the Utah Digital Newspapers at the J. Willard Marriott Library at the University of Utah. As the Head of Digital Ventures, John was responsible for overall program results, including fund raising and developing statewide collaboration for digital newspapers. Prior to working at the University of Utah, John served in several technology and operations leadership positions, including the Director of Logistics Design, during his 17 years with the American Express-Travelers Cheque Group. Through his various leadership positions, John gained excellent knowledge of leading business operations, incorporating technologies to support them, and provided superior service while balancing an external collegial presence and spearheading collaboration in our communities. John holds a Master of Business Administration from the University of Utah and a Bachelor of Arts in Computer Science and Mathematics from the University of Kansas.
photo Bill Branan, Senior Engineering Lead
Bill is a Senior Engineering Lead responsible for the design, development, deployment, operations, and technical support of the DuraCloud, DSpaceDirect, and ArchivesDirect hosted services. Bill is also the Technical Lead for the DuraCloud open source software project where he oversees platform development and coordinates contributor discussions and development work. Prior to joining LYRASIS (formerly DuraSpace), Bill worked on large data management systems for the National Archives, FAA, and Government Printing Office. He holds a degree in Computer Science from the Georgia Institute of Technology.
photo Blake Carver, Digital Technology Services Senior Systems Engineer
Blake Carver is the Senior Systems Administrator for LYRASIS Technology Services. He manages the servers and infrastructure that support LYRASIS Digital products and services. Blake has more than 15 years of experience working in various types of libraries. Blake received an MLS from SUNY Buffalo. He started one of the first librarian blogs, LISNews, and has been an active participant in many open source projects.

Skype: blake.carver
photo Mark Cooper, Digital Technology Services Senior DevOps Engineer
Mark Cooper is the Senior DevOps Engineer at LYRASIS responsible for hosting and support services. Duties include ensuring that the hosted environments are stable, performant and available to meet uptime expectations with appropriate measures for backups, monitoring and security in place; leading the implementation and optimization of the services architecture using configuration management and deployment tools; acts as internal release and code manager; contributes to the product roadmap and supervises the technology services team to ensure that deadlines are met, and that onboarding, support and other client related tasks are completed punctually and to a high standard. Mark also represents LYRASIS in the service communities by serving on Technical Working Groups, and is a code contributor to a number of Open Source Projects. Previously, Mark was the Open Source Software Coordinator for Sonoma County Library, where he worked on an evaluative migration project using the Evergreen ILS, and coordinated with Equinox Software and PLP (Pacific Library Partnership) group partners on a trial of the Fulfillment ILL software. He also worked in the Cataloging Department at Sonoma County Library, developing utility programs to optimize workflow, implementing Archon for the Sonoma County Archives, and adding functionality to a hosted CONTENTdm instance.

Skype: mark_c_cooper
photo Carissa Egan, DTS
Carissa Egan, Program Leader-New Technology Services, joined the LYRASIS team in April 2017 and is primarily responsible for developing strategies to expand the services that LYRASIS offers as well as for implementing improvements to the existing suite of LYRASIS hosted services. She has over a decade of experience working with open source technologies and developing cloud-based services for cultural heritage organizations. Prior to LYRASIS, Carissa was the Services Manager at DuraSpace where she coordinated the direction of the DuraCloud, DSpaceDirect, and ArchivesDirect services. As brand manager, Carissa brings a passion and dedication for creating sustainable open source services that meet the needs of the community. She is a proud alumnus of Syracuse University's School of Information Science.

Skype: carissabegan
photo Jonathan Green, Digital Technology Services Senior DevOps Engineer
Jonathan Green has more than 10 years' experience in software engineering, and was on the original team that wrote Islandora 7.x as well as being the author of the Tuque Library. Previously, he served as Chief Technology Officer for discoverygarden, a long-time contributor and service provider for Islandora. He represents LYRASIS by sitting on the Islandora Coordinating Committee, the Islandora Technical Advisory Group and as a committer on the Islandora and Islandora-Claw projects and has contributions to many other open source projects. He is a believer in open source and works not only to sustain and improve current LYRASIS Hosting services, but also explore longer-term opportunities to integrate with other open-source platforms. As a technical lead, he is responsible for making sure all the behind the scenes servers and software are running smoothly and securely so that our hosting clients can focus on their core mission.

Skype: jonathan.edwards.green
photo Heather Greer Klein, Outreach & Engagement Coordinator, Digital Technology Services
Heather Greer Klein is an Outreach & Engagement Coordinator for Digital Technology Services at LYRASIS. She collaborates with libraries, archives, museums, and nonprofit institutions of all sizes to identify identify the right open source, hosted preservation and access solutions for their needs. Heather was previously in this role at DuraSpace, and spent six years as a Member Services Coordinator for the NC LIVE consortium. Heather received her MLIS from Simmons College.
photo Brian Harrington, Digital Technology Services Data Migration Specialist
Brian Harrington has 25 years of experience in electronic publishing and digital libraries. Before joining LYRASIS as the LYRASIS Digital Technology Services (DTS) Data Migration Specialist, he was Content Development Coordinator for Project MUSE, the online publishing division of the Johns Hopkins University Press. Prior to that, Brian spent 15 in the Johns Hopkins University libraries, as an archivist, system administrator, and finally Curator of Digital Collections. He received his MLS from Drexel University and his BA in History from Johns Hopkins.

Skype: abbistani
photo Jonathan Robinson, Jr. Systems Administrator
Jonathan Robinson has been with LYRASIS since September 2009 and has served in various capacities including registration and billing coordinator, tech support, and program operations assistant. Currently, Jonathan is our Jr. Systems Administrator and provides technical support for systems and network infrastructure as well as onboarding support for our hosting clients. A native of the Atlanta area, he earned his BS in Urban Policy Studies from Georgia State University.

Skype: jonathan.robinson4918
photo Madeline Sheldon, Outreach & Engagement Coordinator - Digital Technogly Services
Madeline works with organizations interested in hosting ArchivesSpace and/or Islandora with LYRASIS and discusses how the open-source software will benefit institutions as they work to collect, arrange, describe, and make findable collections in their repositories. Her past involvement with cultural heritage organizations included projects focused on archival processing, digitization, and digital asset management. Madeline graduated from the University of Michigan School of Information, specializing in library science and preservation, and she also holds a B.A. in English from Southern Methodist University.