Lyrasis recognizes that part of our mission is to provide exceptional and knowledgeable service, so that you can save time, save money and find the right solution(s) for your library, archive or museum. Lyrasis provides two teams available to member organizations.

Member Services is available by phone, email or chat. The Member Services team can help you with most account or vendor related services and/or direct you to the right organizational point of contact.

Hours: Monday – Friday, 8 AM – 6 PM EST

Phone: 800.999.8558


  • Chat with Member Services by clicking on the widget at the bottom of the page.
  • Chat hours are Monday – Friday, 8 AM – 6​ PM EST.

Regional Member Outreach Representatives are based in different geographic regions in the United States and are also available for any Lyrasis related questions, onsite visits, speaking engagements and more. The Outreach team considers themselves to be your local concierge service with broad knowledge in all areas of Lyrasis engagement. Click here to meet and find your Outreach Representative